Shipping policy

Shipping & Delivery

Orders are typically processed and shipped within 3-7 business days of
payment confirmation. However, delivery times may vary depending on factors
such as product availability, shipping destination and the shipping method
chosen at checkout.

Estimated delivery times provided on our Site are for reference purposes only
and are not guaranteed. We are not liable for any delays in delivery caused by
shipping carriers, customs processing, or other factors beyond our control.
Once your order has been shipped, you will receive a shipping confirmation email
containing tracking information, if available. You can use this information to track
the status of your delivery.
If your order contains multiple items, they may be shipped separately and may
arrive at different times.
We offer shipping to addresses within the EEA and the United Kingdom. If you
require shipping to a location outside our standard coverage area, please contact
us for assistance before placing your order.
Shipping costs are calculated based on your order value and shipping
destination. Shipping costs will be displayed at checkout before you confirm your
order.
If you have any questions or concerns regarding the delivery of your order,
please contact our customer service team at info@owltimate.store.

Shipments Outside the EU and Import Taxes/Fees
If you are placing an order for shipment outside the European Union (EU), please
note that your order may be subject to import taxes, customs duties, and fees
levied by the destination country.
These import taxes, customs duties, and fees are the responsibility of the
recipient and are not included in the price of the products or services or the
shipping cost.
We have no control over these charges and cannot predict their amount.
Customs policies vary widely from country to country, so you should contact your
local customs office for more information before placing an order.
By placing an order for shipment outside the EU, you acknowledge and agree
that you are responsible for paying any import taxes, customs duties, and fees
that may be imposed by the destination country.
If you refuse to pay the import taxes, customs duties, or fees levied by the
destination country and the package is returned to us, you will be responsible for
any return shipping costs and may be subject to a restocking fee.
Unable to Deliver
Despite our best efforts to fulfil orders promptly, there may be circumstances
beyond our control that prevent us from delivering products or services as
expected. Such circumstances may include, but are not limited to, natural
disasters, shipping carrier delays, inventory shortages, technical issues, or
providing an incorrect or incomplete address.
In the event that we are unable to deliver a product or service due to an incorrect
or incomplete address provided by you, we will make reasonable attempts to
contact you for clarification or correction. If the error is determined to be ours, we
will take responsibility for the cost of re-sending the item to the corrected
address, without further liability incurred.
If we are unable to deliver a product or service due to an incorrect address
provided by you, and we are unable to reach you for clarification or correction
within a reasonable period, the order may be canceled, and a refund may be
issued, excluding any applicable fees or costs incurred by us.
We are not liable for any damages, losses, or inconvenience resulting from our
inability to deliver products or services due to circumstances beyond our control,
including but not limited to incorrect or incomplete addresses provided by you.